Privacy Policy

1. Introduction

Tweak Salon (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website and use our services.

This policy applies to all users of our website and is aligned with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (India).

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When you interact with us through our website, we may collect:

  • Full Name

  • Phone Number

  • Email Address

  • Any message or details you submit through the contact form

2.2 Booking Information (via Calendly)

When you book an appointment through our online booking system powered by Calendly, we may collect:

  • Name

  • Contact details

  • Appointment preferences

  • Any additional notes you provide

Please note that your booking data is also processed according to Calendly’s own privacy policy.

2.3 Technical Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent

  • Cookies and tracking data

3. How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide customer support

  • Schedule and manage salon appointments

  • Improve our website’s performance and user experience

  • Send service-related updates or confirmations

  • Ensure website security and prevent misuse

We do not sell, rent, or trade your personal data.

4. Sharing of Information

We may share your data only when necessary:

  • With trusted third-party service providers (e.g., hosting and booking tools)

  • With platforms like Calendly for appointment scheduling

  • When required by law or legal authorities

All third parties are expected to maintain appropriate data protection standards.

5. Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve website functionality

  • Analyze traffic and user behavior

  • Enhance your browsing experience

You can disable cookies through your browser settings; however, some features of the website may not function properly.

6. Data Storage & Security

We implement reasonable technical and organizational measures to protect your data from:

  • Unauthorized access

  • Loss or misuse

  • Disclosure or alteration

However, no online platform can guarantee complete security.

7. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill your request or booking

  • Provide customer support

  • Comply with legal obligations

After this period, your data is securely deleted or anonymized.

8. Your Rights

You have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion of your data

  • Withdraw consent at any time

To exercise your rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Continued use of the website means you accept the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: support@tweaksalon.in

  • Website: https://www.tweaksalon.in/